Here at FHR Garage Door - We offer Broken Garage Door Cable Replacement. We aim to be your most desirable garage door repair company in the valley of the sun.
Most garage door springs will snap when the door is down, mostly because this is when most tension applied to the springs. Like most parts, garage door springs has life cycle (with standard wear and tear - your garage door springs will last 8-12 years).
Garage doors will have 1 or 2 springs, depends on size and weight. If your garage door has 2 springs and 1 of them is broken, we recommend replacing both - as it's now only matter of time until the second spring will break down as well.